Privacy Policy

Last updated: July 3, 2026

This Privacy Policy explains how JIAMU (“we,” “our,” or “us”) collects, uses, stores, and protects personal information when you visit https://tinmood.com, contact us, submit an inquiry, request a quotation, or communicate with us about our products and services.

By using our website or providing your information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information you provide directly

When you contact us through our website, email, contact form, WhatsApp, or other communication channels, we may collect information such as:

• Your name
• Company name
• Email address
• Phone number or messaging account
• Country or region
• Product requirements, project details, drawings, images, specifications, or inquiry content
• Shipping or delivery information if needed for quotation or order communication

Information collected automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Pages visited
• Referring website
• Time and date of visit
• General usage and analytics data

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and quotation requests
• To understand your product requirements
• To provide product information, pricing, samples, or project suggestions
• To process business communication and follow up on potential orders
• To improve our website, products, services, and customer experience
• To maintain website security and prevent misuse
• To comply with legal, tax, customs, accounting, or regulatory obligations where applicable

We do not use your personal information for purposes that are incompatible with the reasons for which it was collected.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, remember user preferences, analyze traffic, and understand how visitors interact with our pages.

Cookies may be used for:

• Basic website operation
• Security and performance
• Analytics and website improvement
• Language or region preferences

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

4. How We Share Information

We do not sell your personal information in the ordinary course of our business. We may share limited information only when necessary, including with:

• Internal team members who need the information to respond to your request
• Service providers that help us operate our website, email, hosting, analytics, or communication tools
• Logistics, customs, or payment-related service providers when required for business transactions
• Professional advisors, legal authorities, or regulators when required by law

We require service providers to handle personal information only for the purposes of providing services to us and to protect such information appropriately.

5. International Data Transfers

Because we work with international customers and service providers, your information may be transferred to, stored in, or processed in countries or regions outside your own. When this happens, we take reasonable steps to protect your information in accordance with applicable data protection laws.

6. Data Retention

We keep personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, completing transactions, resolving disputes, and complying with legal or regulatory obligations.

If your information is no longer needed, we will delete, anonymize, or securely store it according to our internal data retention practices.

7. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, secure hosting, encrypted connections where available, and limited access to business communication records.

However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Request a copy of your personal information in a portable format
• Withdraw consent where processing is based on consent
• Opt out of certain data sharing or marketing communications where applicable

To exercise your rights, please contact us using the contact details listed below. We may need to verify your identity before responding to your request.

9. Marketing Communications

If you contact us or request information from us, we may send you business-related messages, product information, quotation details, or follow-up communications related to your inquiry.

You may opt out of non-essential marketing communications at any time by contacting us. Even if you opt out, we may still send necessary transactional or service-related messages.

10. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of those third-party websites. We recommend reviewing their privacy policies before providing any personal information.

11. Children’s Privacy

Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functions, legal requirements, or operational needs. The updated version will be posted on this page with a revised “Last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

JIAMU
Website: https://tinmood.com/
Email: [email protected]
Location: [DongGuang/China]